• Cedar House, Caen St, Braunton EX33 1AH

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Big rise in complaints and compensation says The Property Ombudsman

The Property Ombudsman’s annual report reveals a significant increase in the number of formal complaints resolved by the scheme and a record total of well over £1m compensation paid by agents.   In summary the report reveals that TPO received 14,218 enquires from consumers seeking advice; of these, it resolved 3,553 formal… Source: Estate Agent […]

Consumer group criticises estate agency industry awards

A consumer group says it is giving what it calls “the top 1,000 estate agents in England and Wales” badges to display in their windows for free – and in the process, it has taken a swipe at the range of award events that already exist for the industry.    The HomeOwners… Source: Estate Agent […]

Uncertainty over government 'aim' to streamline house buying process

The detailed paperwork accompanying the Queen’s Speech includes the Conservative party manifesto pledge to streamline house buying – but gives no details nor allocates any parliamentary time to achieve the objective.   The accompanying documentation issued after the speech yesterday includes the words: “In the housing market we will look at ways we… Source: Estate […]

Prime sector – London prices fall; agency rebrand; new office

Average prices in prime central London remained flat in May but are down 6.6 per cent on the year according to Knight Frank.   The agency says the rate of price declines has eased in recent months – on a quarterly basis, average values slipped by 0.2 per cent in the three months… Source: Estate Agent […]

Another report urges Bank of Mum and Dad to fund next generation

A new report, conducted by the Centre for Economics and Business Research for the financial services group Legal & General, claims almost 450,000 first time buyers could get on the property ladder this year if older owners released capital from their homes.    The report suggests that this year some three per… Source: Estate Agent […]

Will it work? Owner bids to sell home via Facebook Live viewing

Online estate agency Housesimple says it is aiming to sell the first home in the UK via a viewing on Facebook Live conducted by the owner. The three-bedroom semi-detached bungalow in Rainham, east London, is valued at between £470,000 and £475,000. The livestream will start at 1pm tomorrow on Housesimple’s Facebook page;… Source: Estate Agent […]

Another Guild link-up – this time it's with an online auction firm

The Guild of Property Professionals, which earlier this month merged with easyProperty, has now announced a new link up, this time with the online uaction service IAM Sold. As part of the offering, Guild members will have access to both traditional and online auction services.  The Guild Auctions will provide a full… Source: Estate Agent […]

Conveyancers set out their ideas for leasehold reform

A cluster of conveyancing and legal experts, known as the Legal Sector Group, has published a raft of proposals on leasehold reform. The leasehold sector has been the target of fierce criticism in recent months as a result of what many consumer organisations and politicians see as unfair ground rents, particularly… Source: Estate Agent News

Ad watchdog 'partly upholds' complaint over leasehold flat

The Advertising Standards Authority says it has “partly upheld” a complaint regarding a claim that a leasehold property was Sold STC. Greenslade Taylor Hunt – a firm of surveyors, estate and letting agents and auctioneers with branches across the south west – was the agency about which the ASA received a complaint. This… Source: Estate Agent […]